ROGAN Lifetime Refurbishment

ROGAN Lifetime Refurbishment- If you would like your tool refurbished, please fill out the form below. Tell us what tool you have and what the damage is. 

*If you do not know what model you have, send us a picture via email or text found on the “Contact Us” page  

PLEASE READ-

Customer is responsible for shipping charges back and forth and must provide us with a tracking number.

Tools are refurbished for FREE. Refurbishing includes: bevel grinding, surface conditioning and repackaging.

If we are unable to refurbish your tool to factory standards, we will issue a replacement. If the tool needs to be replaced but that model has been discontinued, the replacement tool provided will be of equal or lesser value. We will notify you of what the options are before sending the replacement.

If you would like to keep your old tool for sentimental value, a discount code will be provided so you can purchase a replacement. (must email us pictures of damage)

Please allow up to 1 week for your tool to be refurbished and packaged. This time can be less depending on the current work load.

Exceptions- Engravings, Sheaths and Hardware.

*Engravings are not covered by our guarantee or refurbishment. If you would like the same custom engraving, you must repurchase the engraving charge. Engravings will dull over time with wear and tear on the tool and are not covered.

*Please note that kydex sheaths and hardware are considered accessories and are not covered. If the tool has been discontinued, we do not provide the replacement sheath if your old sheath is not compatible with the replacement. You must purchase a new sheath for the replacement tool if it is not compatible with your original.

Please let us know if you have any questions.