Store Policy

BY PURCHASING THIS PRODUCT, YOU AGREE THAT YOU ARE OVER THE AGE OF 18. PRODUCTS ARE NOT TO BE USED IN ANY OTHER MANNER OTHER THAN WHAT THEY HAVE BEEN SPECIFIED FOR. ROGAN WILL NOT BE HELD RESPONSIBLE FOR ANY DAMAGE OR INJURY DUE TO PRODUCT MALFUNCTIONS OR MISUSE. BY PURCHASING YOU HAVE AGREED TO THESE TERMS. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO UNDERSTAND AND FOLLOW YOUR STATES KNIFE LAWS TO LEGALLY CARRY A FIXED BLADE KNIFE.

HANDMADE

”Not meant to be pretty, but pretty useful”.

-Our prybars are laser cut, then ground, heat treat and finished by hand. No 2 tools are identical.

-We strive to manufacture the best product we can and inspect and test each tool before it leaves our shop. That being said, there may be minor imperfections on your handmade tool. Surface blemishes from heat treat, tiny scratches, etc are only surface blemishes and will not affect the performance of your tool.

 

SHIPPING

-All orders are shipped via UPS.

-We offer USPS (Government use only) to our customers shipping to a FPO or APO. These orders are NOT insured.

-Orders placed on our website Monday through Friday will ship within 1-4 business days depending on work load. 

-All orders will be provided with a tracking number. Check your email spam folder if you do not receive it.  

 

INTERNATIONAL ORDERS

-We ship our prybars worldwide, however, knives are shipped to USA and Canada only. We do not guarantee the delivery of international shipments. No refunds will be issued for non-delivery. Shipping rates do not include any potential customs, duties or import taxes that may be required.

 

REFUNDS

-Due to the fact that these tools are handmade, we do not accept returns or exchanges. We will help you in any way we can and guarantee our work. 

-Discount codes must be used at time of purchase. We cannot refund partial amounts after the order is placed.

OUR PRODUCTS

Testing:

-Our products are rigorously tested. We will often post these testing videos on social media and our YouTube channel. 

USA made:
-All models and sheaths are made in the USA. 

Usage and Safety:
-Do not apply the tool to a task it was not designed for. 

-Always wear gloves and proper eye protection.

-High carbon models may patina over a period of time due to handling, humidity or wet conditions. Regularly clean the surface with a cloth before storing.

ROGAN® is a registered trademark.